Niel Nickolaisen is the CIO at Western Governors University. He has held technology executive and operations executive positions; typically in turnaround roles. His strategic and tactical alignment model significantly improves returns on technology and business initiatives. He holds a MS in Engineering from MIT, a BS in Physics from Utah State University, and an MBA from Utah State University. He writes an enterprise CIO column for TechTarget. He is the co-author of Stand Back and Deliver: Accelerating Business Agility. CRN Magazine named Niel one of the top 25 IT Executives of 2008.